"I joined the Art of Discovery Class because I had zero sales experience and I was new to my Community Relations role. Diana made things very easy to understand and gave me great tools to use when speaking with prospects. This class completely changed my approach with prospective residents and allowed me to gain more knowledge in sales and be comfortable in any situation I may encounter. Diana made the class fun and interactive and I am so grateful for her! Diana is such a kind person and it's evident she has a passion for helping people succeed in their business."
Assistant Executive Director/Community Relations
"Dawn Bare is great! best teacher I ever had, she really helped me to open up to people and learn to make conversation. Since I stepped in Marketing about almost a year ago I grew a lot with all the training I had with Dawn."
"Dawn is great! Makes to feel totally at ease during training and makes your time training with her valuable."
"Dawn was friendly and knowledgeable. I've taken other sales courses and I dreaded going but not with these I looked forward to Dawn's classes!"
"Dawn is awesome!! She has so much knowledge and great tips to share that it's just unbelievable. I look forward to my calls with Dawn because I know that I will learn something new."
Invest in your team to build Prospect-Oriented sales skills and achieve sales & occupancy goals
Tapping into your Talent
An effective sales process is made up of deliberate steps -- in a specific order -- to successfully create value and trust.
But most people are not born automatically knowing how to sell.
Do you have a new or struggling Sales Director or Sales Counselor? Simply replacing one associate with another is a low-probability way to see material improvement.
Invest in your team instead! Senior Source Consulting Group'svirtual sales coaching and skills development programs can help boost confidence and sales ability to close performance gaps.
The talented sales coaches at Senior Source Consulting Group (SSCG) offer a wide variety of skills-building programs to tap into the talents of your existing team. These individualized programs also allow you to expand your talent pool by helping to train great salespeople from outside the senior living industry. Private coaching sessions provide individualized support and a supportive learning environment to help effective, prospect-oriented, sales-oriented habits form.
Sales teams will learn how to conduct discovery; how to plan and conduct personalized tours, how to set next steps, conduct creative and meaningful follow-up: how to overcome objections, how to close, and more.
These affordable and effective sales coaching programs are delivered virtually via Zoom with a PRIVATE sales coach and are designed specifically for senior living sales teams to help master the skills necessary for better performance.
Most importantly, Sales & Operations teams will learn to work hand in hand to create value for each prospect to consistently convert "nice tours" into "new residents."
Prospects ARE inquiring!
Give your team the skills and confidence to start building positive momentum today!
"The Hill sales team just completed the first of seven training sessions with Diana. It was fabulous. Diana clearly knows the sales process and articulates it with compassion and certainty.
I already know that the team will benefit greatly from this experience, which means The Hill will benefit with increased occupancy."
Director of Sale & Marketing
The Hill at Whitemarsh
Senior Source Consulting Group offers a variety of virtual Sales Coaching Programs.
Sales Coaching programs can be tailored to the individual needs of each member of the team or select from a variety of programs that have been pre-designed to address the common challenges facing senior living sales teams.
By performing thousands of mystery shops, SSCG consultants have designed the following programs to help support senior living sales teams:
Sessions are delivered during private or small group Zoom webinars with an award-winning sales coach and provide an individualized and supportive learning environment. Time is spent on real-world leads and referral sources to practice for practical application.
Programs are ideal for a new or struggling Sales Director, Sales Associate, or Executive Director to get teams up and running faster.
Help build confidence while mastering essential skills!
Competition in most markets is fierce. A positive and personalized customer experience and an effective sales process are a must to gain the confidence of today's discerning prospects and busy referral sources. Sales and operations teams must work together to deliver a prospect-oriented experience that beats the competition.
With professional support to reinforce new skills, you and your team can confidently promote or hire the qualified individual you seek. Contact SSCG to get started today.
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"Senior Source Consulting helped us greatly in our efforts to turn around occupancy at our CCRC. They provided valuable market insights and many sales strategies that proved to be successful."
Regional Director of Operations
Benchmark Senior Living